How to pair and connect Starkey hearing aids – guide

Pairing your Starkey hearing aids with your phone or TV opens up a world of possibilities—hands-free calls, music streaming, remote adjustments, and more. Whether you’re new to the brand or upgrading to a newer model, learning how to pair your Starkey hearing aids ensures you’re getting the most out of your investment.

If you’re looking for guidance, this page will walk you through the most common questions about pairing and connecting.

How to put Starkey hearing aids in pairing mode

To begin, you’ll need to activate pairing mode on your hearing aids. This step is essential whether you’re connecting to a smartphone, tablet, or streaming accessory.

Most Starkey hearing aids automatically enter pairing mode when turned off and on again. For rechargeable models, simply place the hearing aids in their charger and remove them after a few seconds—this will trigger pairing mode. You may hear a pairing tone or notice the LED light blinking, indicating that your devices are ready to connect.

If your model uses traditional batteries, open and close the battery doors to restart the devices and initiate pairing mode.

How to pair Starkey hearing aids to iPhone or Android

Once your hearing aids are in pairing mode, you can pair them with your smartphone. Here’s how to do it:

On iPhone:

Go to Settings > Accessibility > Hearing Devices.
Your Starkey hearing aids should appear under “MFi Hearing Devices.”
Tap on the name of your hearing aids to pair them.
You may be prompted to confirm the pairing twice—accept both prompts.

On Android:

Enable Bluetooth under Settings > Connections > Bluetooth.
Wait for your hearing aids to appear in the list of available devices.
Tap the name to pair.

We also recommend downloading the Starkey app (Thrive or My Starkey, depending on your model), which allows for advanced control, sound personalization, and remote support.

How to pair Starkey hearing aids to TV

Starkey hearing aids don’t connect directly to TVs via built-in Bluetooth. Instead, they use dedicated accessories, such as the Starkey TV Streamer, for the best audio performance.

To pair your hearing aids with your TV:

Connect the Starkey TV accessory to your television’s audio output.
Follow the instructions to link the streamer with your hearing aids (this often involves placing the hearing aids near the accessory and pressing a pairing button).
Once connected, sound will stream directly to your hearing aids—clearer, crisper, and without lag.

Using these accessories helps eliminate background noise and makes TV dialogue much easier to follow.

How to connect Starkey hearing aids to Bluetooth devices

Beyond phones and TVs, Starkey hearing aids can also connect to tablets, computers, and other Bluetooth-enabled accessories. To do so:

Ensure your hearing aids are in pairing mode.
Enable Bluetooth on the target device.
Select your Starkey hearing aids from the list of available connections.
Use the Starkey app to fine-tune sound preferences and monitor battery life.

While direct Bluetooth compatibility varies by hearing aid model and operating system version, the app helps bridge the gap for most streaming and control needs.

Need help pairing your Starkey hearing aids?

If you’re unsure about compatibility or need help connecting a specific device, don’t hesitate to reach out to us at info@japebo.xyz. We’re here to help. Remember you can check out all of our Starkey accessories for your Starkey hearing aids.