Widex hearing aid apps

Widex Allure app and Widex Moment app

Widex hearing aids can be controlled and personalized directly from your smartphone with the right Widex app. For users with Widex Allure hearing aids, the Widex Allure app gives easy access to sound adjustments, AI support, program changes and hearing aid information. For users with Widex Moment hearing aids with Bluetooth, the Widex Moment app offers remote control, sound personalization, streaming support and AI-based sound recommendations.

Both apps are designed to make everyday listening more flexible. Whether you are at home, in a restaurant, travelling, spending time outdoors or moving between quiet and noisy surroundings, the app can help you adjust your hearing experience to the situation you are in.

Why use a Widex app?

Hearing environments can change many times during the day. A quiet morning at home, a busy café, a social gathering, wind outdoors or background noise while travelling can all create different listening needs. With a Widex app, you can adjust sound directly from your phone instead of relying only on fixed hearing aid settings.

The main purpose of the Widex Allure app and Widex Moment app is to give you more control over your hearing aids. You can change programs, adjust volume, personalize sound and access helpful support features. For many users, this makes it easier to hear comfortably in more situations.

Widex Allure app

The Widex Allure app is made for Widex Allure hearing aids. It is designed to give quick onboarding, easy customization, improved accessibility features and simple control from your phone. The app can also be used with a compatible Apple Watch, making it easier to control your hearing aids discreetly from your wrist.

With the Widex Allure app, you can check battery and connection status, change hearing programs, adjust sound, use AI features and access help if you have trouble pairing or using your hearing aids.

AI Assistant and AI Quick Assistant

One of the most important features in the Widex Allure app is the AI Assistant. It helps optimize sound settings and fine-tune your hearing experience in challenging environments. This can be useful when background noise changes quickly, for example in restaurants, social gatherings, while travelling or in other everyday situations where speech and noise compete.

The app also includes AI Quick Assistant, which is designed to help optimize sound settings in just a few taps. It uses preference data from other users to suggest settings that may fit your listening situation. You can then fine-tune and save settings as personalized programs for future use.

Clarity Boost

For Widex Allure AI RIC users, Clarity Boost is available as an AI-powered program for noisy environments. When background noise starts to make speech harder to follow, Clarity Boost can be activated through the Widex Allure app or directly on the hearing aid. It is designed to give extra support for clearer conversations in challenging sound environments.

Sound adjustment and equalizer

The Widex Allure app includes an equalizer function that lets you adjust specific frequency areas. Increasing bass can give a fuller sound, especially for music. Adjusting middle frequencies can help with speech understanding, while increasing high frequencies can make speech and environmental sounds feel crisper and clearer.

You can also adjust microphone input with the surrounding volume level slider, helping you create a more tailored hearing experience in the environment you are in.

Programs in the Widex Allure app

The Widex Allure app gives access to several listening programs and sound options. These can include Universal for everyday listening, PureSound for a natural sound experience, Music for concerts and non-streamed music sources, and My Personal Program for saved personalized settings.

This makes it easier to move between different listening situations without needing to visit your hearing care professional every time you want small adjustments.

Help, troubleshooting and accessibility

The help section in the Widex Allure app includes support topics, step-by-step guides, troubleshooting tips and video instructions. It can help with pairing, Bluetooth connection, charging, cleaning, maintenance and sound issues.

The app also includes accessibility features such as light and dark mode, improved color contrast for people with color blindness or visual impairment, and support for enlarged text through phone settings.

Find My Hearing Aids

The Widex Allure app includes a Find My Hearing Aids function. It can show where your hearing aids were last connected to your phone and help you locate them more easily using the map and Bluetooth tracker functions.

Widex Moment app

The Widex Moment app is made for Widex Moment hearing aids with Bluetooth. It allows you to control your hearing aids from an Apple or Android smartphone and fine-tune the sound to match your preferences and the situations that matter most to you.

The app works as a remote control, a sound personalization tool and a support hub. It can help you change programs, adjust volume, mute and unmute hearing aids, adjust right and left hearing aid volume separately, use directional focus and monitor hearing aid status.

MySound

Widex MySound is one of the key features in the Widex Moment app. It uses artificial intelligence and listening preferences from many real users to suggest a sound profile for your current situation. You select your activity and listening intention, and the app recommends a sound setting based on how other users preferred to hear in similar surroundings.

This can be especially useful in everyday environments such as restaurants, social gatherings, busy streets or other places where background noise changes the listening experience.

Made for You and Made by You

With Made for You, the Widex Moment app suggests a sound profile based on your activity and listening goal. This gives you a quick starting point when you want help finding a better setting for a specific situation.

With Made by You, the app guides you through sound comparisons so you can choose the sound you prefer. The app then uses your choices to help tailor the hearing experience more closely to your personal preferences.

SoundSense Learn

SoundSense Learn uses real-time machine learning to guide you toward a more personal sound. You compare different sound profiles and choose the one you prefer. With just a few taps, the app can help adjust the sound to match how you want to hear in that moment.

Personal programs and sound control

The Widex Moment app lets you personalize your sound with features such as equalizer, Sound Mixer, personal programs, wellbeing and relaxation programs, and Zen programs. You can create and save your own programs, name them and access them again when you return to similar listening situations.

This is useful if you often visit the same types of places, such as a favourite restaurant, a workplace, public transport or a quiet home environment.

Streaming and remote control

With compatible devices, the Widex Moment app supports direct audio streaming from iPhone and many Android phones to the hearing aids. You can also adjust streamed sound and control audio streamed from a TV Play device.

As a remote control, the app lets you select hearing programs, adjust volume, mute or unmute hearing aids, use directional focus and control right and left volume separately.

Monitoring and help

The Widex Moment app can show detailed battery status, connection status and Find My Hearing Aids information. It also includes a help section with FAQs, how-to videos, troubleshooting, courses, hearing aid reminders and guidance on how to use and wear hearing aids.

Widex Allure app or Widex Moment app: which one do you need?

The correct app depends on which Widex hearing aids you use. If you have Widex Allure hearing aids, you should use the Widex Allure app. If you have Widex Moment hearing aids with Bluetooth, you should use the Widex Moment app.

The apps are not interchangeable. Each app is built for its own Widex hearing aid platform and feature set. If you are unsure which Widex hearing aids you have, check your hearing aid model, your hearing aid documents or contact your hearing care professional before downloading the app.

Using Widex apps in changing sound environments

The Widex email highlights how useful the apps can be during summer and other periods where sound environments change often. A day can include quiet rooms, outdoor wind, travel, restaurants, social gatherings and background noise. In these situations, the Widex apps can help you adapt the sound experience directly from your phone.

AI-based features can help in noisy surroundings, learn from your preferences over time and make it easier to adjust when you move from one environment to another. Instead of relying only on standard settings, you can create a more personal hearing experience based on how you prefer to hear in different situations.

Compatibility

The Widex Allure app is made for Widex Allure hearing aids. Widex Allure hearing aids are compatible with iPhones running iOS 17 or later, and the app can also be used with Apple Watch running watchOS 9.0 or later. For Android, streaming via ASHA is supported on Android devices running Android 11 or later, while LE Audio streaming is supported on Android 14 or later on selected compatible phones.

The Widex Moment app is made for Widex Moment hearing aids with Bluetooth and can be used on compatible Apple and Android smartphones. Streaming and feature availability may depend on the hearing aid model, phone model and operating system version.

FAQ about Widex Allure app and Widex Moment app

What is the Widex Allure app?

The Widex Allure app is the control and personalization app for Widex Allure hearing aids. It lets you check battery status, change programs, adjust sound, use AI Assistant features, access help guides and find your hearing aids.

What is the Widex Moment app?

The Widex Moment app is the app for Widex Moment hearing aids with Bluetooth. It works as a remote control and sound personalization tool, allowing users to adjust volume, change programs, personalize sound, stream audio and use AI-based features such as MySound and SoundSense Learn.

Can I use the Widex Allure app with Widex Moment hearing aids?

No. Widex Allure hearing aids use the Widex Allure app, while Widex Moment hearing aids use the Widex Moment app. The right app depends on your hearing aid model.

What does the AI Assistant do in the Widex Allure app?

The AI Assistant helps fine-tune your sound settings for specific listening situations. It can support quick adjustments in challenging environments, such as noisy restaurants, social gatherings or travel situations.

What is MySound in the Widex Moment app?

MySound is an AI-based feature in the Widex Moment app. It suggests personalized sound profiles based on your activity, listening intention and preferences from other users in similar situations.

Can the apps help if I lose my hearing aids?

Yes. Both apps include Find My Hearing Aids features that can help you locate your hearing aids based on the last connection to your phone and Bluetooth tracking support.

Do Widex apps replace professional hearing aid adjustments?

No. The apps are useful for everyday sound adjustments, program changes and support, but they do not replace professional fitting, service or fine-tuning from a hearing care professional. If you experience persistent sound problems, discomfort or connection issues, contact your hearing care professional.